Our team at Shop Trendys is always here to Help you incase you need any assistance with any product you have bought from us.
You can also Contact us over our Instagram Page and get guided from there.
REFUNDS & REPLACEMENT
We accept Returns of products incase if there is any unfortunate incident and you receive your Product DAMAGED or incase if you have received a wrong product by mischance.
In such a case, we request you to contact us immediately within 7 days of receiving such a product by writing an email to us at email@example.com with the details of the issue and attach relevant images in the email along with mentioning your Order Id. Please use the email id from which you had originally placed the order or you can dm us on Instagram with order id and product images
Once your case is approved, we will initiate a Return of the Package from you. Once we receive it and after Due Diligence, a replacement or refund may be issued free of cost.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our Customer Care team will Guide you, how to return the Product to us. We will ensure that your queries are served on Priority.
All sales are final and we do not cancel and offer refunds. You are requested to place an order only and only when you are confirmed of your choice. Please make sure you check all details properly before placing the order. We will hereby assume that your order has been made willingly and after doing all due diligence.
If you have made Duplicate orders by mistake, please write to us and we will be ready to help you.