At Shop Trendys, we’re here to help you with any questions or concerns you may have about our products. Our team is always available to assist you, whether it’s through email or over on our Instagram page.
If you happen to receive a damaged or incorrect item, we understand that it can be frustrating. In the event of such an issue, please contact us immediately within 3 days of receiving the product. You can do this by sending an email to email@example.com or reaching out to us on Instagram with the relevant details and attaching images of the product. Please make sure to mention your order ID. Our Customer Care team will guide you on how to return the product, and we’ll make sure to address the issue as quickly as possible.
Please note that we do not offer cancellations or refunds on our products. We encourage you to carefully consider your purchase and double-check all details before placing your order. However, if you accidentally place a duplicate order, please let us know and we’ll be happy to assist you.
Thank you for choosing Shop Trendys for your jewellery needs. We value your satisfaction and will do everything we can to ensure that you have a positive shopping experience with us.